Service Charter
The Department of Vet. Pathology, Microbiology and Parasitology is committed to offer quality service to all its customers. This is line with the University-wide service charter which guarantees quality service hinged on the observance of the rule of law, skilled human resource, hard work, transparency, accountability, fairness and timely service delivery in all units. Excellence in teaching and learning, research, outreach and consultancy services and good governance are our main focus. This focus is in tandem with the overall University vision of 'A world Class University Committed to Scholarly Excellence'. Consequently, the vision of our department is to be a leading and vibrant centre of excellence for training, research, development, preservation and dissemination of knowledge in Veterinary Sciences. We will achieve this vision by way of quality research and innovation, capacity building, consultancy and innovative outreach in order to contribute to agricultural productivity for poverty reduction, food and nutrition security and secure livelihoods through sustainable natural resources management. The Department’s service charter is therefore a dedication to the delivery of high quality service to students, staff, suppliers, collaborators and other stakeholders with whom the department interacts in the course of its core business. Your feedback will go along way in helping us to keep continual improvement of our service on track, and to live to our slogan 'Leading with Excellence.
THE UNIVERSITY OF NAIROBI SERVICE DELIVERY CHARTER